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MMC University

Training

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Diversity & Harassment

Diversity and Inclusion: A Step-by-Step Guide for Employees
Training for a Harassment-Free Workplace – Employee Version
Workplace Violence: The Early Warning Signs – Employee Version
Diversity and Inclusion: A Step-by-Step Guide for Managers
Harassment: Sex, Religion and Beyond – Employees
Bullying and Respect in the Workplace
We’re All Different
Sexual Harassment: A Commonsense Approach – Employee Version
Training for a Harassment-Free Workplace – CA Manager Version
Harassment: Sex, Religion and Beyond – Managers
Harassment & Diversity – Managers
Harassment: Sex, Religion and Beyond – CA Managers
Raining for a Harassment-Free Workplace — Manager Version
Bullying and Respect in the Workplace (Spanish)

Health & Safety

HazMat: What You Need to Know
The Drug-Free Workplace: Setting the Standard
Bloodborne Pathogens – General
Fire Safety & Evacuation
HIPAA Essentials: What Everyone Needs to Know
Proper Lifting Techniques
Slips, Trips, and Falls
Managing the Drug-Free Workplace
Workplace Violence: Early Warning Signs – Employee Version
Forklift Operation & Safety
Earthquake Preparedness Training – Drop, Cover & Hold
Preventing and Managing Computer-Related Injuries
Resisting the Flu (Seasonal)
HIPAA for Managers: Meeting Your Responsibilities Under the Law

Spanish Training Videos

Diversity and Inclusion: Step-by-Step Guide for Employees – Spanish
Diversity and Inclusion: Step-by-Step Guide for Managers – Spanish
El Acoso: Sexo, Religión y Más Allá – Empleados
El Lugar de Trabajo sin Drogas: Estableciendo el Estándar
Redes Sociales en el Trabajo
Bullying and Respect in the Workplace (Spanish)
Servicio Cliente Importa
Liderazgo en Cada Nivel
Listening Under Pressure – Spanish
El Acoso Sexual: Un enfoque con sentido común para empleados
Tratar con un Cliente Enfadado
Etica en el Trabajo
Materiales Peligrosos: Qué Necesita Saber
Conflictos en el Lugar de Trabajo
Violencia en el Lugar de Trabajo – Empleados
Etica del Gerente
Servicio Cliente: Conexión Telefónica
Bloodborne Pathogens – General – Spanish
HIPAA Essentials: What Everyone Needs to Know – Spanish
Proper Lifting Techniques – Spanish
Power of Persuasion
HIPAA for Managers: Your Responsibilities Under the Law – Spanish
HIPAA – Responding to HIPAA Breaches: Step-by-Step Guide
El Acoso: Sexo, Religión y Más Allá – Supervisores en California

Human Resources

Employment Laws: What Supervisors Need to Know
Bullying and Respect in the Workplace
Harassment: Sex, Religion and Beyond – Employees
Managing the Drug-Free Workplace
Social Media at Work
The Drug-Free Workplace: Setting the Standard
Workplace Ethics: Code of Conduct Training for Employees
Conflicts in the Workplace
Performance Appraisals: Getting Results
Power of Positive Discipline
Employment Laws: What Supervisors Need to Know
Bullying and Respect in the Workplace
Harassment: Sex, Religion and Beyond – Employees
Managing the Drug-Free Workplace
Social Media at Work
The Drug-Free Workplace: Setting the Standard
Workplace Ethics: Code of Conduct Training for Employees
Conflicts in the Workplace
Performance Appraisals: Getting Results
Power of Positive Discipline

Customer Service Training

Customer Service Counts
Customer Service: The Telephone Connection
Dealing with the Irate Customer
Listening Under Pressure
When the Phone Rings
ART of Customer Service
Listening Under Pressure – Spanish
Servicio Cliente Importa
Servicio Cliente: Conexión Telefónica
Tratar con un Cliente Enfadado

HIPAA Training

HIPAA Essentials: What Everyone Needs to Know
HIPAA for Managers: Meeting Your Responsibilities Under the Law
HIPAA – Responding to HIPAA Breaches: A Step-by-Step Guide

Managing People

Employment Laws: What Supervisors Need to Know
Management & Leadership Skills for Supervisors
Leadership at Every Level
Managing the Workplace Bully
Managing Ethics: Code of Conduct Training for Managers
Conflicts in the Workplace
Diversity and Inclusion: A Step-by-Step Guide for Managers
Power of Positive Discipline
Managing the Drug-Free Workplace
Exploring Human Nature
Well-Managed Meeting
Workplace Violence: The Early Warning Signs – Employee Version
Performance Appraisals: Getting Results
How to Write and Deliver Great Speeches
Time Management for Supervisors
Performance Coaching
Motivating Your Employees
HIPAA for Managers: Meeting Your Responsibilities Under the Law
Managing People: Key Skills for Great Managers
Successful Termination
Liderazgo en Cada Nivel
Etica del Gerente

Sexual Harassment Training

Harassment: Sex, Religion and Beyond – Employees
Sexual Harassment: Commonsense Approach – Employee Version
Training for a Harassment-Free Workplace – Manager Version
Harassment: Sex, Religion and Beyond – CA Managers
Sexual Harassment: A Commonsense Approach – Manager Version
Training for a Harassment-Free Workplace – CA Manager Version
Training for a Harassment-Free Workplace – Employee Version
Harassment: Sex, Religion and Beyond – Managers
Sexual Harassment: Commonsense Approach – CA Manager Version
Sexual Harassment: Commonsense Approach – CT Managers

Best Sellers

Happiness Matters
Managing the Millennials
Power of Persuasion
Power of Positive Discipline

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